Guide to avoid fraudulent moving companies

Recently, especially in hubs like Los Angeles, the rise of fraudulent moving companies has been quite noticeable. Many people are in a rush to find reliable Los Angeles movers, making them vulnerable targets. Our objective here is to guide you on how to avoid fraudulent moving companies and make your relocation process smooth and secure – as it should be.

Table Of Contents


Leveraging research and due diligence

  • First, to avoid fraudulent moving companies, it is imperative to conduct thorough research before deciding on a moving service provider. It is advisable to read online reviews and solicit recommendations from friends or family.
  • Equally important is checking a company’s reputation through the Better Business Bureau (BBB), a reliable platform that rates companies based on various factors, including customer feedback and business practices.

Statistics reveal that comprehensive research can reduce the chances of falling prey to fraud significantly. For instance, in 2019, individuals who conducted research had 40% fewer complaints compared to those who didn’t. Therefore, spare some time for research to ensure a hassle-free moving experience.

Picture of a person using her laptop to try and avoid fraudulent moving companies
Research is your biggest hope in avoiding problems of this type

The necessity of verifying credentials and licensing

Next, verifying certificates and state-specific licenses is a non-negotiable step. For safety, always confirm a company’s Department of Transportation (DOT) number, a unique identifier given to registered interstate moving companies. For residents eyeing interstate moving companies Los Angeles, this should be a priority.

Reports from the Federal Motor Carrier Safety Administration (FMCSA) indicate a sharp increase in unlicensed moving companies in recent years, with many involved in fraudulent activities. Thus, to filter out potential scammers, always insist on seeing valid credentials and licensing.

Gathering multiple quotes is mandatory

Furthermore, it is a prudent strategy to collect multiple quotes from various service providers. Besides giving you a cost estimate, this practice aids in distinguishing genuinely competitive offers from suspiciously low or excessively high quotes. Interestingly, a study showcased that people who got multiple quotes were able to reduce their moving expenses by up to 25%.

In-person inspections and estimates should be the only acceptable form

Moreover, insisting on an in-person inspection not only facilitates a more accurate price estimate but also provides an opportunity to build a rapport with the service provider. It allows you to understand the specifics of binding and non-binding estimates, helping you avoid unexpected costs down the line.

In fact, the American Moving & Storage Association advises consumers to prefer moving companies that offer in-person inspections, emphasizing that it’s a hallmark of a reliable company.

Spotting and handling red flags

Being aware of the red flags can save you from a lot of trouble. The absence of a physical address or unreasonable upfront deposits can be glaring signs of a scam. Similarly, steer clear from companies that refrain from providing a written contract.

According to FMCSA, there was a 17% increase in moving fraud cases reported in 2020. By being vigilant and identifying these red flags early on, you can protect yourself against such fraudulent entities and ensure a smooth moving process. Remember, a well-informed decision goes a long way in safeguarding your interests.

PIcture of a red flag on the beach
Spotting red flags in the beginning will help you prevent future headaches

Avoiding brokers and consulting complaint registers

It’s wise to dodge brokers and work directly with a moving company. Why? Because brokers, while promising to find you the best deal, often have limited control over the moving company’s policies. Moreover, it’s harder to determine the legitimacy of moving companies when you’re going through a broker. An analysis in 2019 revealed that about 60% of complaints in the moving industry were related to broker services.

Furthermore, a crucial step in avoiding fraudulent moving companies is to check for any complaints against potential service providers actively. Platforms such as the previously mentioned Better Business Bureau can be excellent resources for this. For those planning to hire local movers Los Angeles, it is vital to prioritize this step to ensure a seamless move.

Avoid fraudulent moving companies by avoiding fake online reviews

In addition, insist on getting references or testimonials from previous customers. A reliable company should willingly share contacts of past clients who can vouch for their services. Plus, it shows the company’s confidence in its service quality.

Be savvy in navigating online reviews. Sadly, the internet is rife with fake reviews. According to a study, approximately 82% of consumers read online reviews when seeking local services. Hence, it is imperative to differentiate between genuine and fraudulent reviews to make an informed decision.

Conducting a post-move inspection

Furthermore, once you settle in your new home, conducting a diligent post-move inspection is crucial. The Bureau of Consumer Financial Protection encourages documenting any damages or losses immediately to facilitate a smoother claim process, should you need to pursue one. As a rule of thumb, it’s prudent to personally handle the packing and transportation of irreplaceable items, ensuring their safety.

Understanding legal remedies and seeking legal advice

Importantly, understanding your legal rights and the avenues available for redress can be comforting. If you believe you’ve been a victim of a scam, consulting an attorney can be a beneficial step. Notably, most Los Angeles residential movers are expected to adhere to stringent regulations, safeguarding customers’ rights.

In case of a dispute, avenues such as small claims court and arbitration can offer resolutions. Knowledge of the regulatory landscape, including the rights and responsibilities of consumers and movers, can prove to be your ally in asserting your rights.

Picture of a gavel
Even if you fail to avoid fraudulent moving companies, there are laws in place that are meant to remedy the situation

Managing to avoid fraudulent moving companies will almost guarantee a successful move

Being meticulous at every step, from choosing a reliable moving company to settling into your new home, is vital in avoiding pitfalls in the moving process. If you succeed in avoiding fraudulent moving companies and hire reputable movers instead, you are all set for a successful new start. A team you can trust will be worth every penny and time invested in preparing for the move. We wish you good luck in finding movers that suit your unique needs!

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